A blocked toilet is the most honest emergency in the house. There’s no pretending it isn’t happening, there’s usually a queue forming, and there is a very specific moment of dread just before you look into the bowl and flush. (Don’t flush. See the steps above. We’ve mopped up too many optimists.)
Here’s what makes us different from every other number you could ring: we genuinely don’t mind. Not in the gritted-teeth, “someone’s got to do it” way. Blocked toilets and sinks are quick, solvable, satisfying puzzles, and the person arriving at your door is pleased to be there. No sighing at you, no “what did you put down here then” interrogation. You’re having a bad morning; we’re having a normal Tuesday.
Toilets block on the usual suspects: wet wipes (even the “flushable” ones, which flush in the same sense that a brick technically flies), kids’ toys, air fresheners that dive off the cistern, and too much paper. Most clear in under an hour with the right tools rather than a supermarket plunger.
Sinks are almost always fat and food in the kitchen, or hair and soap in the bathroom, packed into the trap or the first bend. If more than one fixture is draining slowly at once, the problem is further down the line, and we’ll find it rather than just emptying the trap and hoping.
What it costs: most blocked toilets and sinks in the TW area run £80–£160, with out-of-hours visits from £150. Price agreed before we start, fixed when we finish. If it turns out the real problem is the main drain, we’ll show you, explain the options, and never charge twice for one problem.
What to do right now in Worcester Park
- Don't flush again 'to see'. If the bowl is full, a second flush has exactly one place to go, and it's your bathroom floor.
- Turn off the water to a filling toilet at the isolation valve on the inlet pipe (small screw or lever), or hold the float arm up inside the cistern.
- For a blocked sink, stop the taps and don't reach for caustic soda. It generates heat, can damage the trap, and makes the pipe dangerous to work on.
- Call us. Describing the problem is our job to make easy, and no, whatever it is, it will not be the worst thing we've seen this week.
Blocked Toilet & Sink help, local to Worcester Park
A 1930s suburb on a hillside above the Hogsmill: steep runs that scour themselves and flat ones at the bottom that never do.
Worcester Park, KT4, is a 1930s railway suburb that climbs from the Hogsmill valley up to Cheam, and from a drain’s point of view the hill is the whole character of the place. Runs on the slope have a good fall and tend to look after themselves. Runs in the valley bottom along Central Road and towards Old Malden are flat, silt up quietly, and are the first to back up when the Hogsmill is high and the surface water system is full.
The houses themselves are the familiar interwar story: long gardens, shallow clay runs, and ninety years of clay-soil movement opening the joints. A dropped joint catches debris, roots find it, and the blockage returns on a schedule until the joint is found and lined. The camera finds it in minutes, and the survey is also the sensible first step before the extension that half of KT4 seems to be building.
We would always rather reline than dig here. Worcester Park gardens are long and well kept, and a trench fifteen metres down the lawn to reach one joint is exactly what relining exists to avoid. We cover Worcester Park and Old Malden around the clock.
We cover all of Worcester Park (KT4) — from Central Road, Worcester Park station, the Hogsmill River and across New Malden, Cheam, Stoneleigh. Being genuinely local means we already know what Worcester Park's drains are made of, and how fast we can be at your door.More about drains in Worcester Park →