Toilets & sinks · TW postcode area

Blocked Toilet & Sink? We answer 24/7.

Toilet won't flush, sink won't drain? High panic, low judgement, fast fix. We're weirdly delighted to deal with it, 24/7. Local drain specialists across the whole TW area. Call now and a real person will pick up.

Call 07700 137648 24/7 · 365 days a year · a real person answers
  • Typically 60–90 min
  • Price agreed up front
  • All TW postcodes

A blocked toilet is the most honest emergency in the house. There’s no pretending it isn’t happening, there’s usually a queue forming, and there is a very specific moment of dread just before you look into the bowl and flush. (Don’t flush. See the steps above. We’ve mopped up too many optimists.)

Here’s what makes us different from every other number you could ring: we genuinely don’t mind. Not in the gritted-teeth, “someone’s got to do it” way. Blocked toilets and sinks are quick, solvable, satisfying puzzles, and the person arriving at your door is pleased to be there. No sighing at you, no “what did you put down here then” interrogation. You’re having a bad morning; we’re having a normal Tuesday.

Toilets block on the usual suspects: wet wipes (even the “flushable” ones, which flush in the same sense that a brick technically flies), kids’ toys, air fresheners that dive off the cistern, and too much paper. Most clear in under an hour with the right tools rather than a supermarket plunger.

Sinks are almost always fat and food in the kitchen, or hair and soap in the bathroom, packed into the trap or the first bend. If more than one fixture is draining slowly at once, the problem is further down the line, and we’ll find it rather than just emptying the trap and hoping.

What it costs: most blocked toilets and sinks in the TW area run £80–£160, with out-of-hours visits from £150. Price agreed before we start, fixed when we finish. If it turns out the real problem is the main drain, we’ll show you, explain the options, and never charge twice for one problem.

What to do right now

  1. Don't flush again 'to see'. If the bowl is full, a second flush has exactly one place to go, and it's your bathroom floor.
  2. Turn off the water to a filling toilet at the isolation valve on the inlet pipe (small screw or lever), or hold the float arm up inside the cistern.
  3. For a blocked sink, stop the taps and don't reach for caustic soda. It generates heat, can damage the trap, and makes the pipe dangerous to work on.
  4. Call us. Describing the problem is our job to make easy, and no, whatever it is, it will not be the worst thing we've seen this week.
Call 07700 137648 24/7 · 365 days a year · a real person answers

Toilets & sinks · questions

Blocked Toilet & Sink: the questions we get asked most

How much does it cost to unblock a toilet or sink in the TW area?

Most blocked toilets and sinks in the TW area run £80 to £160, with out-of-hours visits from £150. The price is agreed before we start and fixed when we finish. If it turns out the real problem is the main drain rather than the fixture, we will show you and explain the options, and we never charge twice for one problem.

How fast can you get here?

Typically 60–90 min anywhere in the TW area, at any hour. A blocked toilet in a one-bathroom house is a genuine emergency and we treat it as one. Call and you will get a real person, an honest ETA, and someone who is not going to sigh at you.

The toilet is full. Should I flush again to see?

No. If the bowl is already full, a second flush has exactly one place to go and it is your bathroom floor. Stop the toilet refilling by turning the isolation valve on the inlet pipe, or by holding the float arm up inside the cistern. Then call. We have mopped up after a lot of optimists and we would rather save you the carpet.

Why does my toilet keep blocking?

Wet wipes are the single most common cause, including the ones sold as flushable, which flush in the same sense that a brick technically flies. After that it is too much paper, kids' toys, and air fresheners that dive off the cistern. If it blocks repeatedly with none of those going down it, the problem is in the pipe rather than the pan and needs a camera.

Can I just use a plunger?

A plunger is worth one honest go on a sink or a toilet that is draining slowly rather than fully blocked. What it cannot do is shift a blockage further down the run, and pushing hard at a solid blockage can unseat the pan connector and turn a clean job into a messy one. If two goes have not done it, stop.

Is caustic soda safe to use on a blocked sink?

We would rather you didn't. Caustic soda generates real heat as it reacts, which can soften or damage a plastic trap, and it leaves the standing water genuinely dangerous to work on afterwards. Straight answer on safety: if the sink is fully blocked, stop the taps, leave the chemicals in the cupboard and call us.

How do I stop the kitchen sink blocking again?

Kitchen sinks block on fat and food, almost without exception. Let cooking fat cool and put it in the bin rather than the sink, use a sink strainer for food scraps, and run the hot tap for a few seconds after washing up so what does go down keeps moving. Bathroom sinks are hair and soap, so a cheap drain guard solves most of it.

More than one sink is draining slowly. Is that the same problem?

No, and it matters. One slow fixture is usually its own trap or first bend. Two or more slow at the same time means the shared run they both feed into is the problem, which is further down and needs finding rather than emptying a trap and hoping. Tell us which fixtures are affected when you call, it genuinely narrows it down before we arrive.

Don't wait for it to get worse.

A real person is ready to answer right now.

Call 07700 137648 24/7 · 365 days a year · a real person answers

24/7 · 365 days a year · TW postcode area