CCTV surveys · TW postcode area

CCTV Drain Survey? We answer 24/7.

A camera down your drain and a plain-English report of what's really going on. For repeat blockages, house purchases and landlords. Local drain specialists across the whole TW area. Call now and a real person will pick up.

Call 07700 137648 24/7 · 365 days a year · a real person answers
  • Typically 60–90 min
  • Price agreed up front
  • All TW postcodes

A CCTV drain survey is exactly what it sounds like: we put a camera down your drains and watch, in glorious detail, what four decades of plumbing decisions look like from the inside. To be clear, we would do this bit for free. It’s the best television in the trade. Narrating a drain run like a nature documentary (“here we see the fatberg in its natural habitat”) is a professional perk.

What you get is the useful part: a plain-English report of exactly what’s down there, where it is, and what (if anything) actually needs doing. No jargon without translation, no invented “urgent works”. If the drain is healthy, the report says so.

When a survey earns its money:

  • Repeat blockages. If the same drain keeps blocking, something structural is causing it: roots, a dropped joint, scale, or a slumped section. The camera finds the cause, so you stop paying to treat the symptom.
  • Buying a house in the TW area. Much of the local stock has original clay drains from the Victorian era or the 1930s. A £250 survey before exchange can save you a £3,000+ excavation after. Lenders and insurers increasingly ask for one.
  • Landlords and letting agents. A dated survey report is clean evidence of drain condition between tenancies.

What it costs: a standard domestic survey runs £150–£350 depending on how much drain there is to inspect, and homebuyer surveys with a full written report start around £250. Fixed price, agreed before we start. If the survey finds something that needs fixing, the survey fee is credited against repair work we do, so you never pay twice to learn the same fact.

What to do right now

  1. A survey is a planned visit, not an emergency. If water is actually backing up right now, call us about the blockage first.
  2. Have a rough idea where your manholes or inspection covers are. If you don't know, that's fine, finding them is part of the job.
  3. Buying a house? Book the survey before exchange, not after. A collapsed drain is the buyer's problem the moment you own it.
Call 07700 137648 24/7 · 365 days a year · a real person answers

CCTV surveys · questions

CCTV Drain Survey: the questions we get asked most

How much does a CCTV drain survey cost in the TW area?

A standard domestic survey in the TW area runs £150 to £350 depending on how much drain there is to inspect, and a homebuyer survey with a full written report starts around £250. The price is fixed and agreed before we start. If the survey finds something that needs fixing and we do the repair, the survey fee is credited against that work, so you never pay twice to learn the same fact.

What do I actually get for the money?

A plain-English report of exactly what is down there, where it is, and what if anything genuinely needs doing, plus the camera footage. No jargon without translation and no invented urgent works. If the drain is healthy, the report says so, which is a perfectly good outcome and the one we hope for.

How long does a survey take?

Most domestic surveys take one to two hours on site, depending on how much pipework there is and how findable the inspection chambers are. It is a planned visit rather than an emergency, so we book it at a time that suits you. If water is actually backing up right now, call about the blockage first and survey afterwards.

Should I get a drain survey before buying a house?

Yes, and before exchange rather than after. Much of the the TW area housing stock runs on original clay drains, and a collapsed drain becomes the buyer's problem the moment the property is yours. A survey around £250 before exchange can save you a £3,000 plus excavation afterwards, and lenders and insurers increasingly ask for one anyway.

Can you survey the drains if there is no manhole?

Usually yes. We can enter the system through a gully, a rodding eye, or an internal access point, and if the chamber exists but has been paved or decked over we can often locate it rather than guess. Not knowing where your covers are is completely normal and finding them is part of the job, not an extra.

Will my insurer accept the report?

We provide the camera footage and a written report in the format insurers ask for, which is what you need when claiming for accidental drain damage under a buildings policy. We cannot promise how any particular insurer will decide, but we can make sure the evidence side is properly documented and dated.

Do I need a survey if the drain keeps blocking?

If the same drain has blocked more than twice, yes. Repeat blockages in the same spot mean something structural is causing them: roots, a dropped joint, scale, or a slumped section. Clearing it again treats the symptom and you will be calling someone back in a few months. The camera finds the cause once.

I'm a landlord. How often should I survey?

A survey between tenancies is the useful rhythm, because a dated report is clean evidence of drain condition at handover and settles arguments about who caused what. For older properties on original clay, or anywhere with a history of blockages, every few years is sensible even without a tenancy change.

Don't wait for it to get worse.

A real person is ready to answer right now.

Call 07700 137648 24/7 · 365 days a year · a real person answers

24/7 · 365 days a year · TW postcode area