Drain trouble in Shepperton? We answer 24/7.

Shepperton is the prettiest place we work and, drainage-wise, one of the most interesting (we know how that sounds; we’re at peace with it). The village core around Church Square and the lock is genuinely old, and some of its drainage is too: narrow runs, quirky private connections, and pipes that predate any map Thames Water holds. Finding out where a Church Road drain actually goes is half detective work, which is why the survey camera earns its keep here more than anywhere.

The other half of the story is the river. Much of TW17 towards the lock and the Thames Path is floodplain, with a water table to match. Older joints let groundwater seep in, so runs sit part-full, and a modest blockage backs up faster than the same blockage would on higher ground in, say, Hounslow. When the Thames runs high, the margin shrinks further. Village memory of 2014 does the explaining for us.

So our honest local advice: Shepperton drains reward acting early. A slow gully in October is worth a phone call, not a winter of hoping. And if river water has actually entered your home, that side (pumping out, drying, insurance evidence) is handled brilliantly by Emergency Plumbers TW, while we sort the drains. One of us is excited about the fatberg; it’s not them.