A blocked toilet is the most honest emergency in the house. There’s no pretending it isn’t happening, there’s usually a queue forming, and there is a very specific moment of dread just before you look into the bowl and flush. (Don’t flush. See the steps above. We’ve mopped up too many optimists.)
Here’s what makes us different from every other number you could ring: we genuinely don’t mind. Not in the gritted-teeth, “someone’s got to do it” way. Blocked toilets and sinks are quick, solvable, satisfying puzzles, and the person arriving at your door is pleased to be there. No sighing at you, no “what did you put down here then” interrogation. You’re having a bad morning; we’re having a normal Tuesday.
Toilets block on the usual suspects: wet wipes (even the “flushable” ones, which flush in the same sense that a brick technically flies), kids’ toys, air fresheners that dive off the cistern, and too much paper. Most clear in under an hour with the right tools rather than a supermarket plunger.
Sinks are almost always fat and food in the kitchen, or hair and soap in the bathroom, packed into the trap or the first bend. If more than one fixture is draining slowly at once, the problem is further down the line, and we’ll find it rather than just emptying the trap and hoping.
What it costs: most blocked toilets and sinks in the TW area run £80–£160, with out-of-hours visits from £150. Price agreed before we start, fixed when we finish. If it turns out the real problem is the main drain, we’ll show you, explain the options, and never charge twice for one problem.
What to do right now in Brentford
- Don't flush again 'to see'. If the bowl is full, a second flush has exactly one place to go, and it's your bathroom floor.
- Turn off the water to a filling toilet at the isolation valve on the inlet pipe (small screw or lever), or hold the float arm up inside the cistern.
- For a blocked sink, stop the taps and don't reach for caustic soda. It generates heat, can damage the trap, and makes the pipe dangerous to work on.
- Call us. Describing the problem is our job to make easy, and no, whatever it is, it will not be the worst thing we've seen this week.
Blocked Toilet & Sink help, local to Brentford
New-build flat country: communal stacks, macerators and wet wipes at apartment-block scale.
Brentford is the newest drainage on our patch and, against every stereotype in this trade, new does not mean trouble-free. The waterside towers and the stadium-quarter developments have filled TW8 with thousands of modern flats, and modern flats mean communal soil stacks: one vertical pipe serving ten kitchens and ten bathrooms. One resident’s “flushable” wipes plus one ground-floor bend equals a blockage with a distribution list. A CCTV drain survey can separate a one-off obstruction from a damaged joint or badly laid run. The camera doesn’t lie. It’s one of the many things we love about it.
Basement car parks and undercrofts add pumped drainage and macerators to the mix, kit that older TW postcodes simply doesn’t have, and which fails at apartment-block scale when it fails. Planned inspection and drain jetting give block managers a chance to deal with grease, scale and debris before the emergency version of the same visit.
Old Brentford is still here too: the terraces off the High Street and around Boston Manor run on Victorian clay, and the canal and Brent keep the ground interesting where old pipes meet new developments. Flat, house or whole block, TW8 is covered 24/7, one number, prices agreed before we start.
For the two ends of TW8, see what can go wrong with new-build drains during construction and what actually forms inside grease-heavy shared pipework.
We cover all of Brentford (TW8) — from Brentford waterside, the Grand Union Canal, Gtech Community Stadium and across Isleworth, Kew (over the bridge), Chiswick. Being genuinely local means we already know what Brentford's drains are made of, and how fast we can be at your door.More about drains in Brentford →