A blocked toilet is the most honest emergency in the house. There’s no pretending it isn’t happening, there’s usually a queue forming, and there is a very specific moment of dread just before you look into the bowl and flush. (Don’t flush. See the steps above. We’ve mopped up too many optimists.)
Here’s what makes us different from every other number you could ring: we genuinely don’t mind. Not in the gritted-teeth, “someone’s got to do it” way. Blocked toilets and sinks are quick, solvable, satisfying puzzles, and the person arriving at your door is pleased to be there. No sighing at you, no “what did you put down here then” interrogation. You’re having a bad morning; we’re having a normal Tuesday.
Toilets block on the usual suspects: wet wipes (even the “flushable” ones, which flush in the same sense that a brick technically flies), kids’ toys, air fresheners that dive off the cistern, and too much paper. Most clear in under an hour with the right tools rather than a supermarket plunger.
Sinks are almost always fat and food in the kitchen, or hair and soap in the bathroom, packed into the trap or the first bend. If more than one fixture is draining slowly at once, the problem is further down the line, and we’ll find it rather than just emptying the trap and hoping.
What it costs: most blocked toilets and sinks in the TW area run £80–£160, with out-of-hours visits from £150. Price agreed before we start, fixed when we finish. If it turns out the real problem is the main drain, we’ll show you, explain the options, and never charge twice for one problem.
What to do right now in Sunbury
- Don't flush again 'to see'. If the bowl is full, a second flush has exactly one place to go, and it's your bathroom floor.
- Turn off the water to a filling toilet at the isolation valve on the inlet pipe (small screw or lever), or hold the float arm up inside the cistern.
- For a blocked sink, stop the taps and don't reach for caustic soda. It generates heat, can damage the trap, and makes the pipe dangerous to work on.
- Call us. Describing the problem is our job to make easy, and no, whatever it is, it will not be the worst thing we've seen this week.
Blocked Toilet & Sink help, local to Sunbury
Two Sunburys, two drain problems: 60s estate runs upstairs, riverside village pipes below.
Sunbury is really two places, and their drains prove it. Upper Sunbury, around Sunbury Cross and the A308, is 1960s and 70s estate housing: long shared drain runs, plastic-into-clay junctions, and inspection covers distributed with what we can only describe as playful randomness. Blockages here love the junction boxes where several properties’ waste meets, which means your blocked drain is often technically your neighbour’s blocked drain. The camera sorts out the whodunnit without anyone falling out over the fence.
Lower Sunbury, the village end by the Thames and the lock, is a different animal: older cottages and villas with older pipework, mature gardens whose roots have opinions, and the same close-to-the-river water table that keeps all riverside drains working harder than inland ones. It’s also home to some of the best-looking manhole covers on our patch, a sentence we stand behind.
From Kempton Park to the lock, TW16 is covered 24/7. We know which end of Sunbury you’re calling from, what your drains are probably made of, and we’ll give you an honest ETA and a fixed price before anything starts.
We cover all of Sunbury (TW16) — from Sunbury Cross, Lower Sunbury village, Sunbury Lock and across Shepperton, Hampton, Ashford. Being genuinely local means we already know what Sunbury's drains are made of, and how fast we can be at your door.More about drains in Sunbury →