A blocked toilet is the most honest emergency in the house. There’s no pretending it isn’t happening, there’s usually a queue forming, and there is a very specific moment of dread just before you look into the bowl and flush. (Don’t flush. See the steps above. We’ve mopped up too many optimists.)
Here’s what makes us different from every other number you could ring: we genuinely don’t mind. Not in the gritted-teeth, “someone’s got to do it” way. Blocked toilets and sinks are quick, solvable, satisfying puzzles, and the person arriving at your door is pleased to be there. No sighing at you, no “what did you put down here then” interrogation. You’re having a bad morning; we’re having a normal Tuesday.
Toilets block on the usual suspects: wet wipes (even the “flushable” ones, which flush in the same sense that a brick technically flies), kids’ toys, air fresheners that dive off the cistern, and too much paper. Most clear in under an hour with the right tools rather than a supermarket plunger.
Sinks are almost always fat and food in the kitchen, or hair and soap in the bathroom, packed into the trap or the first bend. If more than one fixture is draining slowly at once, the problem is further down the line, and we’ll find it rather than just emptying the trap and hoping.
What it costs: most blocked toilets and sinks in the TW area run £80–£160, with out-of-hours visits from £150. Price agreed before we start, fixed when we finish. If it turns out the real problem is the main drain, we’ll show you, explain the options, and never charge twice for one problem.
What to do right now in Weybridge
- Don't flush again 'to see'. If the bowl is full, a second flush has exactly one place to go, and it's your bathroom floor.
- Turn off the water to a filling toilet at the isolation valve on the inlet pipe (small screw or lever), or hold the float arm up inside the cistern.
- For a blocked sink, stop the taps and don't reach for caustic soda. It generates heat, can damage the trap, and makes the pipe dangerous to work on.
- Call us. Describing the problem is our job to make easy, and no, whatever it is, it will not be the worst thing we've seen this week.
Blocked Toilet & Sink help, local to Weybridge
Two rivers, a Victorian town centre and the big estates on St George's Hill: long runs, old clay and a water table with two sources.
Weybridge, KT13, sits where the Wey meets the Thames, with a Victorian and Edwardian centre around Monument Green, interwar streets towards Hersham, and the private estates of St George’s Hill above it all. Two rivers mean a water table with two sources, and the ground under the town centre is saturated for much of the winter. Old clay runs with any dropped joint take on silt every wet season, and the first storm of the autumn is when we hear from Weybridge.
The honest version of a lot of those calls is that the private drain is clear and the surface water system is backed up because the rivers are high. We will say so rather than clear a clean pipe. When the drain is the problem, the camera finds the joint with the silt behind it and lining it stops the annual repeat.
Up the hill it is a different job: long private runs under big plots and gated drives, a mix of 1930s clay and plastic from recent rebuilds, and a blockage that can be thirty metres from the nearest gully. We survey the full line, clear from the correct chamber and reline rather than dig, because nobody on St George’s Hill wants a trench across the lawn. We cover Weybridge, Hersham and Addlestone around the clock from the Walton side.
We cover all of Weybridge (KT13) — from Monument Green, St George's Hill, Brooklands and across Walton-on-Thames, Addlestone, Hersham. Being genuinely local means we already know what Weybridge's drains are made of, and how fast we can be at your door.More about drains in Weybridge →