How-to

How Long Does Drain Unblocking Take? Honest Timings from People Who Do It All Day

Real timings: what a straightforward unblock takes on site, what makes a job run long, and why arrival time and fix time are different numbers.

Published 15 August 2026

Fair question, honestly answered, because when your only bathroom is out of action, “how long” is not idle curiosity. It is the whole conversation.

There are two clocks running: how long until someone arrives, and how long the fix takes once they do. People quote the first and mean the second, so here are both, straight.

Clock one: arrival

Across the TW area we are typically on site within 60 to 90 minutes of the call, around the clock. You get an ETA for your actual street when you ring, from a person who knows where the van is, and if a Richmond rush hour or a Twickenham match day is going to add to that, we say so on the phone rather than letting you find out by waiting.

Clock two: the fix itself

Honest on-site timings, from the work we do every day:

  • Blocked toilet or sink: usually under an hour. Most clear in twenty to forty minutes with the proper tools. The supermarket plunger you already fought it with was not a proper tool, and no, we will not ask what went down. It will not be the strangest thing this week.
  • A blocked drain run: one to two hours. Finding the blockage from the chambers, clearing it at source with rods or the jet, then the part a cheap job skips: running water through and watching it prove itself. We do not leave on a maybe.
  • Jetting a whole run: one to two hours, longer for heavy commercial grease. Jetting is thorough by nature; it strips the pipe wall rather than poking a hole for the water to sneak through, which is exactly why it beats rodding for repeat blockages.
  • CCTV survey: one to two hours, as a planned visit rather than an emergency dash.
  • Patch repair or relining: usually one day for a domestic run, as its own booked job. Resin cures on chemistry’s schedule, not ours.

What makes a job run long

The overruns are nearly always one of three things, and none of them is a mystery once you have seen enough drains:

  1. Hide-and-seek with the access. The inspection chamber is under decking, a rockery, or a beautifully laid patio. (Teddington, we still love you.) Finding it is part of the job, but it is minutes that add up.
  2. Compacted grease. Fat that has had years to harden takes repeated jetting passes. It always loses; it just negotiates first.
  3. The blockage is a symptom. If the camera shows a collapsed joint, root ingress or a deformed pipe, clearing gets tonight’s water moving and the real fix becomes a planned repair. That is not the job running long; that is a different, honest conversation, with footage.

One thing that never changes with the clock: the price. It is agreed before work starts, and a stubborn blockage is our problem to sweat, not a meter running against you. The fastest thing you can do for either clock is call the moment a drain turns slow, because a slow drain is a cheap problem and a stopped one is not.

How-to

Questions people ask about this

How long until someone actually arrives?

Across the TW postcodes we are typically on site within 60 to 90 minutes of the call, day or night, and you get an honest ETA for your street when you ring rather than a national average. Arrival time and fixing time are separate numbers, which is why this page gives you both.

What makes a job take longer than quoted?

Three usual suspects: an inspection chamber that has been paved or decked over and has to be found first, grease that has compacted hard enough to need repeated jetting passes, and a blockage that turns out to be structural, a broken or deformed pipe, where clearing is only step one. None of these change the agreed price without a conversation first.

Do you fix it on the first visit?

Blockages, almost always: the van carries rods, jetting kit and the camera, so clear-and-prove happens in one visit. The exception is when the camera shows the pipe itself is damaged. Then we clear what can be cleared, show you the footage, and repair is a planned second visit rather than a surprise extension of the first.

Does a survey or repair take longer?

A CCTV survey is one to two hours on site as a planned visit. Patch repairs and relining are usually a single day for domestic runs. The one thing we will not do is rush a structural repair into the tail end of an unblock; curing resin does not care that everyone is keen to get home.

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