Blocked drains · Richmond · TW9 · TW10

Blocked Drain in Richmond? We answer 24/7.

Water backing up, gully overflowing, that smell creeping in? We clear blocked drains fast, at the source, across every TW postcode. We're local to Richmond and the wider TW area. Call now, a real person picks up, and the price is agreed before we start.

Call 07700 137648 24/7 · 365 days a year · a real person answers
  • Typically 60–90 min
  • Price agreed up front
  • TW9 · TW10 covered

Richmond blockages are rarely just debris. The clay pipework off Sheen Road and around Petersham mostly predates the First World War, and the mature planes and horse chestnuts have been working on its joints ever since. If yours has backed up more than once, the roots are already in.

A blocked drain never fixes itself. It builds. Grease, wipes, roots and forty years of “it’ll be fine” collect in the pipe until one morning the shower is ankle-deep and the kitchen smells like something died under the floor.

Here’s the part we should probably keep to ourselves: we find blockages genuinely interesting. Every blocked drain is a little mystery. Is it a fatberg? Tree roots that found a joint in a Victorian clay pipe? A toy dinosaur? (Real find. His name is Trevor now.) The point is, the job everyone else dreads is the one we turn up excited about, with the right kit to solve it first visit.

We clear the blockage at its source, not just poke it further down the pipe to become next month’s call-out. If more than one drain is backing up at once, that usually points to the main run between your house and the sewer, and we handle that too.

What it costs: most straightforward domestic blockages in the TW area run £90–£180, rising to £150–£250 for middle-of-the-night call-outs. You get a price on the phone or at the door before any work starts, and it doesn’t change when we’re covered in the evidence.

One honest note: standing water from a blocked drain is a health hazard, and foul water backing up indoors can damage floors and walls quickly. The sooner it’s cleared, the smaller the bill. Day or night, we answer.

What to do right now in Richmond

  1. Stop running water into the affected drain, sink or toilet. Every litre you add has nowhere to go.
  2. If an outside gully is overflowing, keep children and pets away from the standing water.
  3. Don't pour chemical unblocker into a fully blocked drain. It sits in the pipe, and whoever clears it (us, happily) gets a face full of it.
  4. Call us. We'll give you an honest ETA and talk you through anything urgent while we're on the way.
Call 07700 137648 24/7 · 365 days a year · a real person answers

Blocked Drain help, local to Richmond

High-value period property, mature street trees, and root ingress in century-old clay runs.

Richmond’s drains are as period as its houses. The Victorian terraces off Sheen Road, the grand villas on Richmond Hill and the cottages in Petersham mostly run on clay pipework that predates the First World War, and in conservation areas nobody has ever been keen to dig it up. That’s exactly where relining earns its keep: we fix the pipe from the inside and the listed garden wall never knows we were there.

The borough’s magnificent trees are, professionally speaking, our biggest local rival. The planes and horse chestnuts around Richmond Green and the park edges push fine roots into every available pipe joint looking for water, and a root-bound drain re-blocks on a schedule until the ingress point is found and fixed. A CCTV survey here is rarely boring. (For us. We accept this is a niche form of entertainment.)

There’s also a practical Richmond reality: with property values around Richmond Hill and Kew among the highest in the country, foul water backing up into a basement kitchen does eye-watering damage per hour. When something does go wrong, it’s worth it being fixed quickly and properly documented. We’re local, we answer 24/7, and we arrive genuinely pleased to see a difficult drain.

We cover all of Richmond (TW9, TW10) — from Richmond Park, Kew Gardens, Richmond Bridge and across Kew, Petersham, Ham. Being genuinely local means we already know what Richmond's drains are made of, and how fast we can be at your door.More about drains in Richmond →

Richmond · questions

Blocked Drain in Richmond: your questions

How much does it cost to unblock a drain in Richmond?

Most blocked drains in Richmond come in between £90 and £180, and out-of-hours visits run £150 to £250. You get the price agreed on the phone or at the door before anything starts, and it does not change when we are covered in the evidence. If it turns out to be Thames Water's responsibility, we will tell you and you will not be charged for us saying so.

How quickly can you get to a blocked drain in Richmond?

Typically 60–90 min across Richmond and the wider TW area, 24 hours a day. When you call, a real person picks up and gives you an honest ETA for your actual street rather than a national average. If something needs doing before we arrive, like stopping water going into the drain, we will talk you through it on the phone.

What actually happens when you arrive?

We find the blockage before we touch anything, usually by lifting the nearest inspection chamber to see which way the water is standing. That tells us whether the problem is in your pipe or the shared run. Then we clear it at the source with rods or a jetting lance, run water through to prove it is genuinely gone, and put your covers and flowerpots back where we found them.

Why does my drain keep blocking?

A drain that re-blocks within weeks is telling you something structural is wrong, not that it needs clearing more often. The usual causes are tree roots that have found a joint, a cracked or dropped section collecting debris, or years of grease narrowing the pipe. A camera survey finds the actual cause so you stop paying to treat the symptom.

Is the blocked drain my responsibility or Thames Water's?

Roughly: pipes inside your boundary serving only your home are yours, and shared drains or sewers beyond the boundary are usually Thames Water's. The quickest tell is where it is overflowing and whether your neighbours have the same problem. We will say honestly on the phone if it sounds like their job, because a free fix for you is a fair answer from us.

Do you cover Richmond and the surrounding area?

Yes, TW9 and TW10 around the clock, including Kew, Petersham, Ham and the Richmond Hill streets. We are local rather than a national call centre routing you to whoever is nearest, which is the difference you notice at 3am.

Can you fix a drain in a Richmond conservation area without digging?

That is exactly where relining earns its keep. The terraces off Sheen Road, the villas on Richmond Hill and the Petersham cottages mostly run on clay pipework laid before the First World War, and nobody has ever been keen to dig it up. We repair the pipe from the inside and the listed garden wall never knows we were there.

Why do tree roots cause so many problems in Richmond?

The planes and horse chestnuts around Richmond Green and the park edges push fine roots into every available pipe joint looking for water, and century-old clay runs offer a joint every few feet. A root-bound drain re-blocks on a schedule until the actual ingress point is found and sealed, which is why we survey rather than just clear and leave.

Blocked Drain in Richmond — sorted.

A real person is ready to answer right now.

Call 07700 137648 24/7 · 365 days a year · a real person answers

24/7 · 365 days a year · Richmond & all TW postcodes