Blocked drains · Kew · TW9

Blocked Drain in Kew? We answer 24/7.

Water backing up, gully overflowing, that smell creeping in? We clear blocked drains fast, at the source, across TW, KT and west London. We're local to Kew and the surrounding area. Call now, a real person picks up, and the price is agreed before we start.

Call 07700 137648 24/7 · 365 days a year · a real person answers
  • Typically 60–90 min
  • Price agreed up front
  • TW9 covered

Kew blockages have a seasonal rhythm. The terraces between Kew Green and North Sheen sit on clay pipework a few metres above a river that pushes the water table up each winter, so joints that drain fine in August weep and silt in January. If the same gully blocks every autumn, it is the pipe falling, not the household.

A blocked drain never fixes itself. It builds. Grease, wipes, roots and forty years of “it’ll be fine” collect in the pipe until one morning the shower is ankle-deep and the kitchen smells like something died under the floor.

Here’s the part we should probably keep to ourselves: we find blockages genuinely interesting. Every blocked drain is a little mystery. Is it a fatberg? Tree roots that found a joint in a Victorian clay pipe? A toy dinosaur? (Real find. His name is Trevor now.) The point is, the job everyone else dreads is the one we turn up excited about, with the right kit to solve it first visit.

We clear the blockage at its source, not just poke it further down the pipe to become next month’s call-out. If more than one drain is backing up at once, that usually points to the main run between your house and the sewer, and we handle that too.

What it costs: most straightforward domestic blockages in the TW area run £90–£180, rising to £150–£250 for middle-of-the-night call-outs. You get a price on the phone or at the door before any work starts, and it doesn’t change when we’re covered in the evidence.

One honest note: standing water from a blocked drain is a health hazard, and foul water backing up indoors can damage floors and walls quickly. The sooner it’s cleared, the smaller the bill. Day or night, we answer.

What to do right now in Kew

  1. Stop running water into the affected drain, sink or toilet. Every litre you add has nowhere to go.
  2. If an outside gully is overflowing, keep children and pets away from the standing water.
  3. Don't pour chemical unblocker into a fully blocked drain. It sits in the pipe, and whoever clears it (us, happily) gets a face full of it.
  4. Call us. We'll give you an honest ETA and talk you through anything urgent while we're on the way.
Call 07700 137648 24/7 · 365 days a year · a real person answers

Blocked Drain help, local to Kew

Riverside Victorian and Edwardian terraces on clay runs, with the water table rising to meet them every winter.

Kew is Richmond’s quieter neighbour and, under the pavement, its older sibling. The terraces between Kew Green, Sandycombe Road and North Sheen went up in the decades either side of 1900 on salt-glazed clay drains, and those drains still do the job, mostly. What has changed is the ground. The Thames sits at the end of almost every street here, and each winter the water table rises into the backfill around the pipes, lifting silt into any joint that has moved. That is why a Kew gully that behaves all summer backs up in the first wet week of November.

The trees do their part too. Kew’s plane trees and the mature gardens off Lichfield Road push roots towards the one warm, wet thing underground, and a hairline gap in a clay collar is all the invitation they need. We clear root blockages across TW9 every month, and the ones that stay cleared are the ones where the camera found the entry point and the pipe was lined.

There is a practical Kew point as well: a lot of the housing stock here is shared. Semi-detached pairs and terraces often drain into one run before it reaches the sewer, so a blockage in one garden floods the neighbour first. We are used to explaining who pays and why, and to doing the survey that proves it. We are local, we answer at any hour, and a Kew drain is one of our favourite problems.

We cover all of Kew (TW9) — from Kew Gardens, Kew Green, Kew Bridge and across Richmond, North Sheen, Mortlake. Being genuinely local means we already know what Kew's drains are made of, and how fast we can be at your door.More about drains in Kew →

Kew · questions

Blocked Drain in Kew: your questions

How much does it cost to unblock a drain in Kew?

Most blocked drains in Kew come in between £90 and £180, and out-of-hours visits run £150 to £250. You get the price agreed on the phone or at the door before anything starts, and it does not change when we are covered in the evidence. If it turns out to be Thames Water's responsibility, we will tell you and you will not be charged for us saying so.

How quickly can you get to a blocked drain in Kew?

Typically 60–90 min across Kew and the wider TW area, 24 hours a day. When you call, a real person picks up and gives you an honest ETA for your actual street rather than a national average. If something needs doing before we arrive, like stopping water going into the drain, we will talk you through it on the phone.

What actually happens when you arrive?

We find the blockage before we touch anything, usually by lifting the nearest inspection chamber to see which way the water is standing. That tells us whether the problem is in your pipe or the shared run. Then we clear it at the source with rods or a jetting lance, run water through to prove it is genuinely gone, and put your covers and flowerpots back where we found them.

Why does my drain keep blocking?

A drain that re-blocks within weeks is telling you something structural is wrong, not that it needs clearing more often. The usual causes are tree roots that have found a joint, a cracked or dropped section collecting debris, or years of grease narrowing the pipe. A camera survey finds the actual cause so you stop paying to treat the symptom.

Is the blocked drain my responsibility or Thames Water's?

Roughly: pipes inside your boundary serving only your home are yours, and shared drains or sewers beyond the boundary are usually Thames Water's. The quickest tell is where it is overflowing and whether your neighbours have the same problem. We will say honestly on the phone if it sounds like their job, because a free fix for you is a fair answer from us.

Blocked Drain in Kew — sorted.

A real person is ready to answer right now.

Call 07700 137648 24/7 · 365 days a year · a real person answers

24/7 · 365 days a year · Kew & the surrounding postcodes